I am currently reading “Playing the Enemy” by John Carlin which has been made into a movie called Invictus by Clint Eastwood. The book focuses on how Nelson Mandela uses the game of rugby in 1995 to unite a divided nation when he became the President of South Africa. The book is an interesting read but one leadership lesson I derived from it was the power of empathy.

Tom Peters and Robert Waterman Jr in their business classic “In search of excellence” popularised the term ‘Management by Wandering Around’ (MBWA). In their book, Peters and Waterman encouraged leaders to venture out of their offices by spending a significant amount of their time visiting and listening to their employees in both global and local locations. Such visits will allow leaders gather the necessary qualitative and insightful information required to steer the ship and communicate the vision to everyone in the organisation.